Andrew Smith
Lead Project Manager @Mercy
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WORK HISTORY
Lead Project Manager @Mercy
I lead large-scale healthcare operations projects, primarily focusing on clinical process improvements and program management. My role involves managing strategic initiatives aimed at optimizing hospital length of stay, enhancing operational efficiency, and improving patient access across various departments. I engage with clinical and administrative leaders to ensure stakeholder alignment, effectively manage risk, and oversee project completion. Additionally, I provide cross-functional leadership for high-impact programs, such as IT integration, clinical care delivery, and operational process enhancements.• I increased imaging volume by 11% through process improvements, working in collaboration with the Office of Clinical Excellence and hospital VPs.• My management of 26 work streams for the acquisition and integration of a critical access hospital included overseeing IT infrastructure, clinical care delivery, and EMR implementation within a one-year turnaround.• I drove efforts to reduce hospital length of stay by partnering with physician leaders to identify and implement key operational changes.• My strategic development of enterprise-wide oncology protocols and supply chain services ensured efficient operations across multiple clinics.• I directed financial and clinical integration initiatives for a regional hospital, successfully leading cross-functional teams to project completion.
EDUCATION
The Ohio State University
Master's degree, Health/Health Care Administration/Management
The Ohio State University
Bachelor of Arts, Communication
ABOUT ANDREW SMITH
Throughout my career, I have proven myself to be an innovative Operations and Program Management Professional with 10+ years of experience delivering strategic healthcare operations and process improvements across multi-state organizations. I am adept at clinical process optimization, cross-functional collaboration, and data-driven decision-making. I have an excellent history of increasing patient volume, reducing provider onboarding time, and leading IT integrations that enhanced physician revenue.
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