Andrew Smith

About Andrew Smith

I\'ve spent my career at the intersection of sales and strategy — not just hitting numbers, but understanding why the numbers move and how data drives decsisions. I started in enterprise sales at Lucid Software, one of Utah\'s most recognized SaaS companies, where I learned what a mature, high-performance revenue org looks like from the inside. The rigor, the forecasting discipline, the process — it shaped how I think about commercial operations at every level. When my cousin launched a titanium 3D printing company in Texas, he asked me to help build his sales team from scratch. I implemented the same processes I\'d learned at Lucid, set up HubSpot as their CRM, defined their ICP, and helped them land their first three clients. No playbook. No budget. Just pattern recognition and execution. That experience confirmed something I already suspected — I\'m most energized when I\'m building the infrastructure that makes revenue teams work, not just operating within it. Today I\'m a Client Success Manager at AlignOps, managing a book of 250+ SMB accounts across our BusyBusy time-keeping product. I\'m averaging 120% of quota with 107% NRR — but what drives me more than the numbers is the systems work underneath them. I\'ve been leading forecasting initiatives for our team and thinking deeply about how CS and GTM strategy intersect as we scale. I\'m building toward a career in GTM strategy and Revenue Operations — helping companies engineer smarter revenue teams, not just bigger one

Experience

1. Client Success Manager

   AlignOps

   Oct 2025 — Present

   Account Manager for AlignOps focusing on BusyBusy one of our core products. Q12••••20% of Quota 107% NRR

Education

• Brigham Young University

  Bachelor's degree, Spanish Language and Business

  2014 — 2020