Andrew Scobercea
Senior Customer Success Manager @UpGuard
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WORK HISTORY
Senior Customer Success Manager @UpGuard
EDUCATION
Baylor University
Bachelor's degree, Marketing and Corporate Communications
Rice University
Cyber Security
ABOUT ANDREW SCOBERCEA
As a Senior Customer Success Manager at UpGuard, I leverage my education and experience to build and maintain strong relationships with clients, provide them with tailored solutions, and increase their satisfaction and retention. I have over 6 years of experience in the cybersecurity field, working as a Strategic Account Manager at Binary Defense, Senior Customer Success Manager at Darktrace, and a Senior Cybersecurity Consultant at Alliant Cybersecurity, where I helped American businesses improve their cybersecurity, data privacy, and operational risk management posture. I have multiple certifications, including Six Sigma Yellow Belt, Splunk, and Security+, and I am proficient in Customer Relationship Management (CRM), Customer Engagement, and Networking. My core competencies include strategic planning, problem-solving, communication, and collaboration. My mission is to empower my clients with the best cybersecurity solutions and services, and to contribute to the security and resilience of the digital world. I speak English, Romanian, and Spanish, and I am passionate about learning new technologies and trends in the cybersecurity field.
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