Andrew Ruta
Manager, Global Customer Success @Digital Realty
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WORK HISTORY
Manager, Global Customer Success @Digital Realty
Boston, MA, US
EDUCATION
Isenberg School of Management, UMass Amherst
BBA, Accounting
SKILLS
ABOUT ANDREW RUTA
Seasoned professional in enterprise customer success and relationship management, eager to excel in a Customer Success Manager (CSM) role dedicated to enterprise and mid-market clients. Over a decade of experience focused on client growth in diverse sections, including nationwide telecommunications, SaaS, AI, private investment management and custodial banking. Proven ability in both sales and customer service, demonstrated through consistent revenue and pipeline growth, ability to connect with key client decision-makers and help clients realize value.Key Accomplishments• Achieved 97% overall retention rate from 2019 through 2021• 90%+ retention rate with enterprise customers• Awarded President’s Club in 2019 & 2020 for achievement in management of client relationships
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