Andrew Ruscher

About Andrew Ruscher

Dynamic and results-driven professional with extensive experience in sales operations…

Experience

1. Sr Director of Sales & Operations

   Verizon

   Jan 2025 — Present

   As a key leader in RB FirstConnect, a Boost Mobile retailer, I drive the strategic direction for our brick-and-mortar sales operations and backend support functions. My focus is on building scalable infrastructure and creating efficient systems that enable sustainable growth.Since joining the company, I\'ve played a central role in major growth initiatives, including leading through acquisitions that effectively doubled our retail footprint, in just my first 3 months. This rapid expansion required the swift deployment of core infrastructure and the development of new policies, processes, and controls to support a much larger operational scale.Key contributions include- Built and implemented scalable infrastructure, including SOPs, defined roles and responsibilities, and operational rhythms to support sustained growth—leading to immediate improvements in customer acquisition and product-driven revenue- Designed compensation structures across all organizational levels, aligning incentive programs with KPIs and KOIs to drive performance and reward achievement through structured bonus opportunities- Improved sales team accountability by launching a measurable scoring system, centralizing data, and rolling out dashboards for real-time performance reporting- Continuously analyze P&L data to identify trends, eliminate inefficiencies, and renegotiate vendor contracts—driving improved margins and increased net profitability- Foster cross-functional collaboration to enhance performance, operational efficiency, and alignment across departmentsI’m passionate about translating business challenges into actionable strategies, driving measurable outcomes, and building systems that scale.

Education

• University of Cincinnati

  Bachelor of Business Administration (B.B.A.), Accounting and Operations Management

  2007 — 2011

Skills

• Team Management
• Strategic Planning
• Employee Relations
• Customer Service
• Sales
• Negotiation
• Recruiting
• Business Development
• Management
• Team Building
• Cold Calling
• Performance Management
• Coaching
• Key Account Management
• Sales Process
• Talent Acquisition
• New Business Development
• Sales Management
• Account Management
• Change Management