Andrew Reiss

COO Vice President - Transformation Office - Quality Assurance @Citi

NY, US

TOQA provides assurance coverage of processes and activities performed to ensure remediation of the 2020 Office of the Comptroller of the Currency and Federal Reserve Bank Consent Order against Citi. • Managed monthly quality assurance testing for Regulatory Change Control and Consent Order Taxonomy, identifying and escalating exceptions to respective Directors. Partnered with stakeholders to define remediation plans and tracked resolution progress, directly supporting adherence to OCC and FRB Consent Orders.• Prepared monthly governance meeting materials and documented prior-month testing exceptions for review by the Head of the Transformation Office, Managing Directors, and Directors.• Authored and maintained TOQA’s operating manual, serving as the firmwide reference for the team’s assurance framework, compliance methodology, and risk and controls activities, driving consistent execution across TOQA operations.• Implemented and designed Artificial Intelligence prompts for Consent Order Change Control and Consent Order Taxonomy processes, reducing testing time; presented best practices and usage guidance to the wider Transformation Office.

University of Florida - Warrington College of Business

Bachelor of Science of Business Adminstration, Marketing

Broward College

Associate’s Degree, Business Administration

University of Florida - Warrington College of Business

Master of International Business