Andrew R. Chang
Account Manager @SQUIRE
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WORK HISTORY
Account Manager @SQUIRE
San Diego, CA, US
Creating industry leading business management software for Barbershops and Salons. • Customer Success Manager responsible for west coast, rocky mountain & northeast territory. • Technical product specialist conveying platform knowledge from tech org to consumer. • Responsible for $4 million in ARR across nearly 500 accounts and businesses. • Spearhead retention, escalations, upsells and cross sells to increase ARPU. • Analyze financial data per quarter & develop business strategy based on metrics/data.
EDUCATION
Hong Kong Baptist University
Decision Science, Operations Management
University of San Diego School of Business
Bachelor of Business Administration (B.B.A.)
ABOUT ANDREW R. CHANG
With a strong background in SaaS, I am a diligent and outgoing individual who looks to bring hard work, ambition, and energy to any team environment.
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