Andrew Mutch
Chief Customer Officer @Bpa Quality Uk Contact Centre Quality
Portsmouth, GB
EMAILS
MOBILE NUMBERS
+91 *********19
Signup · Get unlimited contacts
WORK HISTORY
Jul 2014 — Present
Chief Customer Officer @Bpa Quality Uk Contact Centre Quality
View department →
GB
BPA Quality, The World Leader in Outsourced Quality Monitoring and Contact and Call Center Quality Services. With over 25 years experience, cutting edge tools and analytics, We offer global Quality Omni-Channel solutions in 45 different languages.
SKILLS
P&L ManagementBusiness AnalysisStrategyEmployee EngagementContact CentersTeam ManagementCall CenterConsultingCustomer EngagementB2bCustomer RelationsDirect MarketingOutsourcingMarketingManagementTeam BuildingCall CentersBusiness DevelopmentSalesOrganizational DevelopmentAccount ManagementStakeholder ManagementChange ManagementTeam LeadershipProject DeliveryMarketing StrategyBusiness Process ImprovementLead GenerationVendor ManagementPerformance ManagementCrmOperations ManagementCustomer RetentionCustomer ServicePeople ManagementProcess ImprovementCustomer ExperienceContract NegotiationLeadershipSales Management
ABOUT ANDREW MUTCH
Award winning contact centre and customer engagement expert with over 30 years\' senior…
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.