Andrew Moore
CX and Analytics Leader | Masters in Stats | Telling Stories with Data, Turning Insights into Strategy | Veteran - US Army
- Role
- Director Data Analytics and Customer Insights at Amtrak
- Location
- Philadelphia, PA, US
- LinkedIn followers
- 500 followers
About Andrew Moore
I believe in human potential and that the stories we tell ourselves matter. Regardless of the product, business model, or mission statement, companies can have a profound impact on society by how they treat their employees, engage with their clients/customers, and consider the earth. Professionally, I am a data analytics leader with, I think, a unique set of experiences and skills. From being at the forefront of customer experience analytics to supporting the HIV and AIDS response in Namibia, I am talented in story-telling through data and in community mobilization. I bring with me strong intercultural, leadership, writing, and communication skills, with a technical background in statistics, customer experience, and community outreach. I hold an MS in Applied Statistics, a BA in Sociology, a Bootcamp Certificate in Full-stack Web Development, and a 200-hour cert in Yoga Teacher Training.(This was not written with the assitance of AI)
Experience
Director Data Analytics and Customer Insights
Jan 2026 — Present
Education
Penn State University
Bachelor of Arts (BA), Sociology
2003 — 2007
Penn LPs
Bootcamp Certificate, Full-stack web development
2019 — 2020
West Chester University of Pennsylvania
Master of Science (MS), Applied Statistics
2009 — 2012
Skills
- Powerpoint
- Microsoft Excel
- Spss
- Customer Service
- Teamwork
- Strategy
- Higher Education
- Management
- Leadership
- Microsoft Word
- Process Improvement
- Strategic Planning
- Project Management
- Data Entry
- Analysis
- Microsoft Office
- Community Outreach
- Working Knowledge of Sas
- Data Analysis
- English
- Statistics
- Research
- Outlook
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