Andrew Montoya
Agency Owner @American Family Insurance
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WORK HISTORY
Agency Owner @American Family Insurance
Phoenix, AZ, US
Direct $2M+ multi-state book of business across AZ, CO, IA, IL, OH, WA, and WI, sustaining client relationships with 92%+ retention. •Provide full-service insurance solutions across P&C, commercial, and life lines, ensuring coverage that protects individuals, families, and businesses. •Increased quoting efficiency by 40% and reduced service cycle times by 25% through process redesign, automation, and CRM optimization. •Lead, recruit, and develop licensed agents and an office manager, building a high-performing team culture focused on customer success and profitable growth.
EDUCATION
Thunderbird School of Global Management
Masters of Applied Leadership & Management, Business, Management, Marketing, and Related Support Services
Grand Canyon University
Bachelor of Science (B.S.), Applied Business Management
Arizona State University
Interdisciplinary Studies, Kinesiology/ Communications
Long Beach Polytechnic High
Diploma with Honors
ABOUT ANDREW MONTOYA
Executive sales and operations leader with 16+ years of experience scaling high-performing organizations across insurance, insurtech, SaaS, Mortgage/Real-estate-tech and financial services. Recognized for driving sustained revenue growth, strong client retention, and operational excellence at both startup and enterprise scale.Proven track record across P&L ownership, global team leadership, strategic partnerships, and technology-enabled transformation, delivering 20%+ annual growth, 90%+ retention, and measurable improvements in service efficiency, cross-sell performance, and profitability.Known for translating strategy into execution, aligning people, process, and technology to build scalable organizations and develop high-impact leaders in fast-paced, competitive markets.
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