Andrew Middleton
Solutions Architect at Origami Risk
- Role
- Solutions Architect at Origami Risk
- Location
- Norman, OK, US
- LinkedIn followers
- 500 followers
About Andrew Middleton
Self motivated and highly skilled enterprise application specialist with over 17 years experience installing, configuring, and troubleshooting web based and client side applications. 8+ years of service in the Property & Casualty insurance industry; with specific focus on Workers Compensation, General Liability, and Disability lines of insurance, as well as 4+ years in Risk Management and Safety applications.Skills include working with client administrators and technical staff to define and document business requirements as needed in reporting software defects or enhancement requests. Experienced working in a team atmosphere to coordinate client installations, upgrades, and end-user training. Coordination of resources across multiple disciplines to diagnose and resolve software development issues, configuration, and data issues. Eager participant in departmental and inter-departmental work flow, process, and methodology reviews to ensure a seamless and cohesive experience from the clients perspective. Experienced in creating and delivering both in-depth and cursory software training for internal staff and end-users. Comfortable participating in pre-sales discussions and meetings, providing both technical advice and guidance in matching products and services with specific business requirements. Mentor for junior support staff and those transitioning to a new discipline or product line.
Experience
Solutions Architect
May 2022 — Present · Norman, OK, US
Education
University of Memphis
Bachelor of Business Administration (B.B.A.), Management Information Systems, General
1992 — 1999
Skills
- Business Process
- Quality Assurance
- Saas
- Xml
- Security
- Enterprise Software
- Sdlc
- Integration
- Oracle
- Cloud Computing
- Management
- Technical Support
- Software Development
- Professional Services
- Customer Service
- Risk Management
- Vendor Management
- Microsoft Sql Server
- Troubleshooting
- Customer Relationship Management (Crm)
- Crm
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