Andrew McKenzie

IT Director Telecoms Media & Technology Sector @Capita

Kingston Upon Hull, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Aug 2020 — Present

IT Director Telecoms Media & Technology Sector @Capita

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As the IT Director for Telecoms, Media & Technology I am accountable for the delivery of the IT services supporting Capita’s largest BPO clients. This entails managing the relationships and services delivered by the Capita Technology and Software Solutions division in addition to other external technology suppliers such as IBM, Citrix and MS Azure. The main focus of the IT Director role is to support the growth of the Capita Experience business in addition to securing renewals of existing contracts

EDUCATION

1983 — 1984

Hull College

ONC, Computer Studies

SKILLS

OutsourcingContact CentersCall CenterIT OperationsCrmCall CentersBusiness TransformationTeam ManagementPrince2Change ManagementStakeholder ManagementService DeliveryWorkforce ManagementBpoDatabasesSoftware DevelopmentCustomer Relationship Management (Crm)Business Process Outsourcing (Bpo)Business AnalysisItilIT Service Management

ABOUT ANDREW MCKENZIE

I am an experienced, business focused and commercially aware IT Leader with over thirty…

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Andrew McKenzie — IT Director Telecoms Media & Technology Sector at Capita in Kingston Upon Hull, GB | Unifers