Andrew McKenna

About Andrew McKenna

I’m a technical account manager with a background in SaaS, identity, and customer success, focused on helping organizations translate complex technology into practical, reliable outcomes. Over the years, I’ve supported a wide range of customers—guiding implementations, leading strategic reviews, and helping teams connect product capabilities to real-world goals.My approach is rooted in curiosity and clarity. I enjoy digging into systems, asking thoughtful questions, and making the technical feel approachable for all stakeholders. Whether it’s navigating integration details, spotting trends in usage data, or just being a steady point of contact through periods of change, I aim to be a trusted partner for both my customers and my colleagues.Outside of the day-to-day, I’m passionate about mentoring others, simplifying workflows, and continuously learning—whether that means a new scripting language or a better way to run a business review. I thrive in collaborative environments where transparency, problem-solving, and a little bit of humor go a long way.

Experience

1. Hybrid Customer Success Manager

   Postman

   Oct 2025 — Present

Education

• DeVry University

  Bachelor of Science (BS), Computer Information Systems

  2008 — 2013

Skills

• Software Development
• Eclipse
• Account Management
• Css
• Asp.net
• C# 4.0
• Html
• Dreamweaver
• Javascript
• Microsoft Sql Server
• Saas
• Visual Studio
• Cloud Computing
• Iis
• Jquery
• Management
• Microsoft Office
• Sales
• Systems Engineering
• Sharepoint
• Cascading Style Sheets (Css)
• Java
• Leadership
• Enterprise Software
• Virtualization