Andrew McClements
Head of Operations @Experience Scotland\'s Wild
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WORK HISTORY
Head of Operations @Experience Scotland\'s Wild
Scotland, GB
As part of the SMT, I oversee day-to-day operations for our Edinburgh & Glasgow bases and play a key role in the strategic growth of Experience Scotland’s Wild. I manage the procurement, maintenance, and logistics for a fleet of 20+ vehicles, ensuring optimal performance and compliance across all transport operations.I lead the recruitment, training, scheduling, and ongoing management of a team of 20+ professional Tour Guides, fostering a high-performance culture focused on delivering exceptional customer experiences.Key achievements and focus areas include:Spearheading business expansion through the development of new office and yard locations in Glasgow and EdinburghDesigning and launching new tour products to diversify offerings and grow market reachBuilding strategic partnerships with tourism boards, local businesses, and cultural organisations across Scotland to drive collaboration and brand visibility
EDUCATION
Glasgow Kelvin College
NCFE Level 2, Digital Promotion for Business
Earlston High School
High School/Secondary Diplomas and Certificates
SKILLS
ABOUT ANDREW MCCLEMENTS
Head of Operations with Experience Scotland’s Wild
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