Andrew Masham
Regional Operations Manager @Tructyre
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WORK HISTORY
Regional Operations Manager @Tructyre
As Regional Operations Manager at Tructyre, a leading UK commercial tyre management specialist, I oversee operational performance across multiple service centres within my region. I am responsible for driving efficiency, ensuring safety compliance, managing budgets, and delivering high standards of customer service through effective leadership and strategic planning.Key Responsibilities:Lead and manage operations across 8 service centres within the south central region, ensuring alignment with company objectives and performance targets.Deliver operational excellence by monitoring KPIs, optimising service delivery, and driving continuous improvement initiatives.Manage and support a team of depot managers, technicians, and administrative staff, fostering a high-performance culture and ensuring adherence to company standards and policies.Ensure full compliance with health & safety (HSE), DVSA, and industry regulations across all regional operations.Collaborate with senior leadership to shape regional strategy, budgeting, and resource planning.Analyse operational data to identify trends, resolve inefficiencies, and implement cost-saving initiatives.Oversee fleet service schedules, tyre stock control, customer SLA performance, and breakdown response times to ensure exceptional service delivery.Build and maintain strong client relationships, addressing issues proactively and ensuring customer
ABOUT ANDREW MASHAM
As Regional Operations Manager at Tructyre, a leading UK commercial tyre management specialist, I oversee operational performance across multiple service centres within my region. I am responsible for driving efficiency, ensuring safety compliance, managing budgets, and delivering high standards of customer service through effective leadership and strategic planning.Key Responsibilities:Lead and manage operations across 8 service centres within the south central region, ensuring alignment with company objectives and performance targets.Deliver operational excellence by monitoring KPIs, optimising service delivery, and driving continuous improvement initiatives.Manage and support a team of depot managers, technicians, and administrative staff, fostering a high-performance culture and ensuring adherence to company standards and policies.Ensure full compliance with health & safety (HSE), DVSA, and industry regulations across all regional operations.Collaborate with senior leadership to shape regional strategy, budgeting, and resource planning.Analyse operational data to identify trends, resolve inefficiencies, and implement cost-saving initiatives.Oversee fleet service schedules, tyre stock control, customer SLA performance, and breakdown response times to ensure exceptional service delivery.Build and maintain strong client relationships, addressing issues proactively and ensuring customer
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