Andrew Marston

Manager, Runner Experience

Role
Manager, Runner Experience- Direct to Runner at Brooks Running
Location
Seattle, WA, US
LinkedIn followers
500 followers

About Andrew Marston

Current Manager of the Direct to Consumer Runner Experience team at Brooks Running. Working at Brooks to enhance runner experience and solve any problems facing the runner. Graduated from Villanova University in 2019 with a Major in Marketing and a Minor in Spanish then graduated in 2021 with a Master of Public Administration.

Experience

  1. Manager, Runner Experience- Direct to Runner

    Brooks Running

    Feb 2024 — Present · Seattle, WA, US

    Managing the Direct to Runner customer service team at Brooks Running. Currently, we have a team of 40, including specialists, senior specialists, team leads, a system specialist, and a fraud analyst. Responsible for leading best in class customer service and for establishing a 1-3 year strategy.

Education

  • Villanova University

    Master's degree, Public Administration

    2019 — 2021

  • Villanova University

    Business Administration and Management, General

    2015 — 2019

  • Conestoga Senior High School

    High School Diploma

    2011 — 2015

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Andrew Marston — Manager, Runner Experience- Direct to Runner at Brooks Running in Seattle, WA, US | Unifers