Andrew M Rodriguez
Vice President, Automotive Solutions at FPG
- Role
- Vice President, Automotive Solutions - Americas at Frontline Performance Group
- Location
- Newport Beach, CA, US
- LinkedIn followers
- 500 followers
About Andrew M Rodriguez
Operations Management Executive Leadership Value Enhancement Development Team…
Experience
Vice President, Automotive Solutions - Americas
Sep 2010 — Present · Los Angeles, CA, US
Frontline Performance Group (FPG) believes in the potential of people and our proven ability to harness that potential to drive tangible frontline results that last. FPG transforms front desk operations into profit centers for leading hospitality, car rental and automotive brands worldwide by elevating the performance of their frontline agents, while enhancing customer satisfaction. For over 25 years, FPG has generated billions in incremental revenue for our clients through a proven system of customized consulting, groundbreaking technology, one-on-one coaching, and proprietary training. The end result is higher earnings, increased enterprise valuations, and an enhanced experience on both sides of the front desk—with engaged agents and happy customers.
Education
Rio Hondo College
Business Management
1983 — 1987
Skills
- Sales Management
- Budgets
- Sales
- Analysis
- Product Management
- P&L Management
- Team Management
- Strategic Planning
- Process Improvement
- Forecasting
- Customer Retention
- Customer Service
- Change Management
- Business Development
- Leadership
- Strategy
- Employee Engagement
- Competitive Analysis
- Contract Negotiation
- Team Building
- Management
- Customer Satisfaction
- Training
- Team Leadership
- New Business Development
- Operations Management
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