Andrew M.
Network & Telecommunications Technical Lead @Rs Group Plc
Signup · Get unlimited contacts
WORK HISTORY
Network & Telecommunications Technical Lead @Rs Group Plc
Global Network Support: Provided comprehensive support for a worldwide network infrastructure, managing incident escalations and change requests across SD-WAN, LAN, Security and telephony systems to ensure seamless operations and minimal downtime.· Vendor Management & Service Delivery: Managed relationships with third-party vendors to deliver network, telephony, and video conferencing services. Conducted regular service reviews, ensured SLA compliance, and drove performance improvements.· Lifecycle & Change Management: Oversaw the end-to-end lifecycle of Network and Telecommunications systems, including upgrades, maintenance, and alignment with IT Operations plans. Reviewed and approved design solutions to ensure cost-efficiency and operational supportability.· Budget & Cost Optimization: Managed operating budgets for network and telecom services, including monthly forecasting and cost control. Identified and implemented cost-saving opportunities without compromising service quality.· Incident Leadership: Led and supported the resolution of critical network service issues, including high-profile, business-critical escalations, ensuring timely restoration and minimizing impact on operations.
ABOUT ANDREW M.
Certified Network and Telecommunications professional with extensive experience in managing global infrastructures, vendor relationships, and critical service delivery. CCNA Certified. Skilled in incident resolution, lifecycle management, and optimizing SD-WAN, LAN, and telephony systems. Proven track record of leading projects, driving cost efficiencies, and engaging stakeholders to deliver business-critical results.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.