Andrew Lange
VP, Business Development at Atento
- Role
- VP, Business Development at Atento
- Location
- Green Bay, WI, US
- LinkedIn followers
- 500 followers
About Andrew Lange
Atento is the largest provider of customer relationship management and business process outsourcing (CRM BPO) services in Latin America, and among the top five providers globally, based on revenues. Atento is also a leading provider of nearshoring CRM/BPO services to companies that carry out their activities in the United States. Since the company has developed its business model in 14 countries where it employs people. Atento has over 400 clients to whom it offers a wide range of CRM/BPO services through multiple channels. Atento\'s clients are mostly leading multinational corporations in sectors such as telecommunications, banking and financial services, health, retail and public administrations, among others. Atento´s shares trade under the symbol ATTO on the New York Stock Exchange (NYSE). In 2019, Atento has been named one of the World´s 25 Best Multinational Workplaces and one of the Best Multinationals to Work for in Latin America by Great Place to Work®.
Experience
VP, Business Development
Mar 2023 — Present · Miami, FL, US
Promoted to Vice President after building and leading a Global Demand Generation team, with a focus on securing new logo clients through AI-augmented customer experience solutions.• Secured two new enterprise logos within the first 90 days, accelerating adoption of AI-enhanced service offerings.• Exceeded annual sales quota by a significant multiple—delivering results nearly ten times target within the first six months as an individual contributor—driven by AI-powered optimization and advanced insights solutions.• Represented the organization as a brand ambassador at major industry events including Frost & Sullivan and Customer Contact Week (CCW), positioning AI Studio (generative AI platform), AI Agent, AI Agent Assist, and Advanced Insights for predictive analytics and personalized CX transformation.• Built a substantial multi-hundred-million-dollar pipeline in new qualified opportunities by leveraging AI to enhance operational efficiency, enable data-driven decision-making, and automate customer interactions.
Education
Academy of Health Sciences, Fort Sam Houston
Certificate, Health Care Specialist, 91W (later transitioned to 68W), Combat Medicine
2002 — 2002
University of Wisconsin-Green Bay
Bachelor's Degree, Human Biology with emphasis in Health Sciences, Minors in German & Chemistry
2010 — 2014
Warrior Leader Course
Certificate, Leadership
2011 — 2011
University of Kassel
Certificate, Environmental Engineering & German Culture
2013 — 2013
University of Wisconsin-Platteville Center for Distance Learning
Master’s Degree, Organizational Change Leadership with emphasis in Healthcare
2016
Advanced Leader Course
Certificate, Leadership with emphasis in Health Sciences
2012 — 2012
Skills
- Microsoft Word
- Army
- Account Management
- Change Management
- Sales Management
- Call Centers
- Healthcare
- Business Development
- Crm
- Bilingual- German
- Operational Planning
- Customer Service
- Emt Certified
- Offshoring
- Organizational Leadership
- Military Experience
- Data Entry
- Trauma Medicine Expert
- Microsoft Office
- Military
- Business-to-Business Sales
- Organizational Management
- Public Speaking
- Customer Relationship Management (Crm)
- Bpo
- Time Management
- Sales Process
- Outsourcing
- Telecommunications
- Leadership Development
- Leadership
- Cpr Certified
- Lead Generation
- Vendor Management
- Safety Officer
- Training
- Management
- Team Building
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