Andrew Kester

Director of Continuous Improvement @Montgomery County Government

Develop metrics and targets as defined by the Mayor and Department heads to establish priorities, goals, objectives and measures to track and evaluate performance.Conducts and oversees organizational reviews to identify strengths and weaknesses and to evaluate operational effectiveness.Coordinates performance management sessions between the Mayor’s Office and departmental leadership using data-driven analysis to discuss performance, identify problems, diagnose causes and invest resources to solve issues affecting performance and achievement of the Mayor’s highest priorities as well as key organizational and departmental initiatives.Partners with Accounts and Budget staff to identify opportunities for organizational performance reviews of County operations with the greatest potential financial, strategic or operational impact.Conducts management performance analysis for departmental operations to improve work methods, set standards and increase the effectiveness of County operations.Develops and implements countywide performance management process, which focuses on monitoring and reporting activities.