Andrew Harper
Process Improvement | Risk Management | IT Services | Audit, Assessment & Compliance Management | Project Management | End User Computing & Services
- Role
- Head of Global External Assessments at Citi
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Andrew Harper
Andrew is a strategic, innovative, and agile leader with over 20 years of success in governance, global risk and compliance, team management, project management in technology infrastructure, cyber-sec, end-user, and cloud technology. Andrew is an enthusiastic problem solver, excelling in partnerships to deliver high quality and cost saving results ahead of time. He has a proven ability to identify, communicate and reduce risk, collaborating with leadership, businesses, and stakeholders to meet tight regulatory and audit deadlines.
Experience
Head of Global External Assessments
Dec 2021 — Present · Charlotte, NC, US
Responsibilities include partnering with global technology, compliance and audit teams supporting global regulatory compliance, exam management and attestations, improving regulatory performance, MRA remediation governance with oversight of key regulatory, emerging risk and risk reduction programs. Perform quality assurance, alignment, and applicability of established bank managed and regulatory controls practices, provide project support for high-visibility Institutional and Corporate business programs including NIST and CSA based FISMA FedRAMP assessments for General Services Management (Gov\'t GSA) U.S. Treasury Dept, Global PCI compliance for Commercial, Consumer, Retail, Branded cards, Wealth. Management, SOC, ISO 20k/27001, SWIFT, CHAPS, FEDLINE DIRECT.
Skills
- Team Leadership
- Information Technology
- Vendor Management
- IT Management
- Vpn
- Outsourcing
- Security Operations
- IT Strategy
- Computer Hardware
- Metrics
- Computer Security
- System Administration
- Troubleshooting
- Customer Service
- Software Documentation
- Project Portfolio Management
- Electrical Wiring
- IT Service Management
- Sharepoint
- Active Directory
- Windows Server
- Problem Solving
- Disaster Recovery
- Time Management
- Technical Support
- Business Analysis
- Electricity
- Minimal Supervision
- Banking
- Business
- Visio
- Servers
- Itil
- Analysis
- Analytic Thinking
- Management
- Blackberry
- Project Management
- Security
- Enterprise Architecture
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