Andrew Fisher

Enterprise Executive @Comcast

Create and deliver face-to-face sales presentations to strategic prospective clients that demonstrate knowledge of the latest Comcast products and services. Staying abreast of competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace. • Develops the strategy of the sales territory, including identifying strategic partnerships, planning the development of a territory and cultivating of local partnerships and organizational affiliations. Actively researches and generates new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals and partner relationships. Actively seeks ways to promote and position the Comcast brand within territory. • Retains customer base by delivering on the Comcast credo, ensuring a superior customer experience. Maintains and builds customer relationship to drive customer retention. Works with internal teams to ensure operational efficiencies and service levels meet and exceed customer expectations through strong customer service orientation with excellent follow up skills. • Maintains accurate and quality sales records and prepares sales and activity reports. • Attends out-of-the-office meeting with customers on a regular basis and demonstrates excellent verbal and written skills and skill presenting, persuading and negotiating. • Demonstrates some knowledge of Network Design, MAN technologies & designs including Ethernet, Internet Technologies, Functionality & Services, Voice Network Technologies (including VoIP), Data Networking Technologies, Functionality & Services (LAN, MAN, WAN, VPN), Networking Protocols (with an emphasis on Layers 1,2, & 3), Customer Premise Equipment (voice & data), Business Continuity/Disaster Recovery concepts and E-rate Contracting Processes and Procedures. • Consistent exercise of independent judgment and discretion in matters of significance. • Regular, consistent and punctual attendance.