Andrew Heon

About Andrew Heon

As the Director of Patient Support Services in Oncology at Sanofi, I have over five years of experience in designing and implementing patient-centric programs that enhance access, adherence, and outcomes for patients and their families. I lead a team of dedicated professionals who work with internal and external stakeholders to deliver high-quality services and solutions that meet the needs and expectations of patients, providers, and payers.My leadership philosophy is rooted in servant leadership, where I prioritize the well-being and growth of my team members. By empowering individuals within the team, I work to foster an environment that encourages collaboration, creativity, and innovation. I strongly believe in cultivating a culture where everyone\'s insights are valued, leading to a collective and dynamic approach to problem-solving. Additionally, I prioritize understanding the holistic dynamics of the business. This comprehensive perspective enables me to be an effective strategic partner, make informed decisions that address immediate challenges as well as allow for long-term success and growth of the organization.

Experience

1. Director, Patient Support Services, Oncology

   Sanofi

   Sep 2021 — Present

Education

• Ohio University

  Master of Health Sciences, Health Administration

• University of North Carolina at Charlotte

  Bachelor of Science in Business Administration, Business Management

  2005 — 2010

Skills

• Resourceful Problem-Solving
• Data Analysis
• Process Improvement
• Healthcare Reimbursement
• Training
• Communication
• Cross-Functional Team Leadership
• Program Management
• Leadership
• Management
• Customer Service
• Pharmaceutical Industry
• Problem Solving
• Team Building
• Strategic Planning
• Healthcare
• Microsoft Office
• Business Process Improvement