Andrew Hayes

About Andrew Hayes

Currently Demand Planner for Commercial Desktop products in the Americas. Previously Supply Planning for OptiPlex products in the Americas. Previously acted as Segmented Supply Planning for EUC in MMCLA, responsible for balancing Demand and Supply, managed Personal Notebook Supply Chain Planning for Brazil after 3 years of managing high volume desktop planning and high complexity Server Planning. Administrative and Coordinator at English School, managing teaching contracts between the school and multinational companies in the greater Campinas region, designing training programs, assigning human and material resources to deliver projects accordingly. Administrative, Financial or Technical Coordinator and Consultant for business units in publishing, editorial, comercial, franchises (educational institutions, food, cosmetics) Hotels, NGO at Clorophila, The Royal Palm Plaza, Michigan Sistemas de Idiomas, TDL, Chicken-In. Experience in Marketing and Sales Consulting at Richmond Publishing – Editor and Distributor of Textbooks, managed projects and Customer Relationship Programs (Schools in the interior of São Paulo State). Language Consultant – Expressão Consulting – Created plan of action for, pedagogical and educational development projects and training for nearly 1500 professionals at Lucent Technologies in Campinas, Valinhos, Belo Horizonte, Rio de Janeiro, Curitiba and São Paulo. Project Manager - TDL – Managed projects implemented didactical content onto a system over the internet. Coordinated a team of 8 content developers and guided the call center team. Food Franchise Manager – Chicken-In, coordinated Financial Planning, delt with Banks, Cash Flow, revamped the restaurant in order to meet health regulations and improved the flow of raw materials and products. Specialties: Cross Cultural Communications, Construction Tracking, Supply Chain Analitics

Experience

1. Consultant, Demand Planning

   Dell Technologies

   Aug 2021 — Present · TX, US

   Understand product demand requirements to ensure appropriate level of supply and govern demand consumption rates to provide early warning and mitigation options for supply issues while setting appropriate customer lead-times• Work supply imbalances, both excesses and shortages with the supply chain and marketing/sales teams for quick and cost effective corrections.• Identification and removal of roadblocks to fulfill customer demand per Service Level Agreements • Analysis of large sets of data and extract useful intelligence to drive customer decision and cross functional alignment as well as manage and report on key performance metrics• Active participation on people management aspects such as recruiting, coaching/mentoring and performance reviews

Education

• UNIP

  Bachelor's degree

• Universidade Estadual de Campinas

  Master's degree