Andrew Hassoun

General Manager @Victory Automotive Group

Whittier, CA, US

In this role, I oversaw all daily activities within the automotive dealership with a focus on high employee and customer morale, in addition to supporting in the creation of affordable advertising campaigns and programs to increase sales and brand visibility for the car dealership. In addition to the above responsibilities, I forecasted and tracked annual, quarterly, and monthly car sales to maximize gross profits.One of my key tasks is to maintain high-level of customer satisfaction in all auto sales to increase retention and referrals to drive repeat car sales.It’s worth mentioning that I implemented growth strategies in alignment with automotive group objectives, carefully assessing profit and loss while maintaining vehicle inventory to meet local market needs.Lastly, I attended manager meetings and established good working relationships with owners, managers, and dealership staff to establish sales processes and recommend daily unit sales.My notable outcomes for this role includes: Accomplished highest customer and employee retention in the store’s history. Generated positive impact on business bottom-line by increasing CPO and pre-owned sales over 40% YOY. Maintained above-average CSI in sales and service, and grew used car sales by 60% and CPO sales by 500% in 2019. Increased the overall gross profit of variable and fixed operations, becoming one of the top 10 most net-profitable stores out of 43 within the Victory Automotive Group. Consistently increased yearly Net Profit from $940K in 2018 to $1.3M in 2019,$2.2M in 2020,$3.3M in 2021, and projected $4.4M in 2022.

California State University-San Bernardino

Bachelor of Arts - BA