Andrew Gallagher
Director of Retail Food Service @ Boston’s Children’s Hospital
- Role
- Director of Retail Food Service at Aramark
- Location
- Providence, RI, US
- LinkedIn followers
- 500 followers
About Andrew Gallagher
My name is Andrew Gallagher and I currently work at Boston Children’s Hospital as the…
Experience
Director of Retail Food Service
Apr 2025 — Present · Boston, MA, US
Delivers strong operational performance by executing against Aramark Healthcare+ and regulatory agency standards and programs, continually monitoring operations, and completing assessments and necessary action plan s to provide optimal merchandise quality and service. • Drives customer satisfaction and maintains client relationships through rounding. • Ensures compliance to sanitation, and general workplace safety standards. • Supervises, staffs, trains, conducts applicable, rounding and manages the performance of the department to include the Retail Supervisors and/or front-line staff regarding retail operations, including cash handling, merchandising, product presentation, quality and cost control.• Develops and implements retail services plan to improve service, quality and profitability of service areas. • Utilize customer feedback to respond to customer needs and to improve retail services.• Interacts with Client Management and maintains effective client and customer relations at all levels of client organization, including conducting round. Identifies Aramark service expansion opportunities. • Provides overall direction and manages performance for the Retail Managers, Supervisors and/lor front line staff, ensuring employee development, engagement and compliance with human resource related policies and standards, including conducting applicable rounding. • Develops operational component forecasts and is able to explain variances. Responsible for component’s accounting functions. • Responsible for scheduling and managing food service activities in compliance with Aramark healthcare food service systems, including cash handling, merchandising, food presentation, quality and cost control.
Education
Johnson & Wales University
Associate's degree, Culinary Arts/Chef Training
2013 — 2017
Food and Finance High School
High school Diploma, General Studies/ Career Technical Education in Culinary Arts
2010 — 2013
Johnson & Wales University
Bachelor of Science - BS, Restaurant/Food Services Management
2013 — 2017
Skills
- Computers
- Microsoft Office
- Digital Audio
- Public Speaking
- Data Entry
- Event Planning
- Servsafe Certified
- Communication
- Teamwork
- Open Minded
- Cooking
- Culinary Skills
- Customer Service
- Lighting
- Catering
- Social Media
- Event Management
- Demos
- Management
- Public Relations
- Teaching
- Time Management
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