Andrew Ferraro
Sr Product Owner - Servicenow @RSM US LLP
Signup · Get unlimited contacts
WORK HISTORY
Sr Product Owner - Servicenow @RSM US LLP
Kenosha County, WI, US
As the Sr. Product Owner for commercial the ServiceNow implementation at RSM my duties include: Product strategy, roadmap, stakeholder engagement, backlog ownership, platform governance & standards, user experience & adoption, vendor/licensing management. A few notable recent projects I have implemented on the ServiceNow platform include:Process Mining, Now Assist (AI) for ITSM and CSM, a new Domain Management utility and working on a Multilanguage deployment.
EDUCATION
Central Methodist University
BA, Communication
SKILLS
ABOUT ANDREW FERRARO
Communication and teamwork are the cornerstones of success in IT, especially when working in Cloud based solutions. I am an accomplished IT professional, focused on the Cloud Services space with a record of providing excellent customer support, application implementation, business advisory and technical architecture services.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.