Andrew Doyle
Global Services Lead - Loyalty, Promotions & Growth - Empathy Lab by Epam @EPAM Systems
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WORK HISTORY
Global Services Lead - Loyalty, Promotions & Growth - Empathy Lab by Epam @EPAM Systems
I head one of our three frontiers (service lines) within Empathy Lab. Our loyalty, promotions and customer lifetime value offerings span our capability teams in strategy, creative design, data & AI, and digital platforms. I am also responsible for thought leadership, partnerships, and innovation.
EDUCATION
INSEAD
Executive Education, Accenture Strategy INSEAD Programme
King's College London
First Class (Hons), Business Management
ABOUT ANDREW DOYLE
I am a Managing Principal (Partner) at EPAM and the Global Lead for Loyalty, Promotions & Growth at Empathy Lab by EPAM. My team helps brands grow share of wallet and share of market by transforming approaches to membership, promotions, and DTC propositions - through our integrated services spanning business consultancy, creative agency, data & AI, and digital delivery.I have spent my career as a growth strategist and transformation leader helping organisations respond to changing customer needs, evolving market dynamics, and digital disruption. I was previously a leader at Accenture, within the Growth & Corporate Strategy practice. I also previously co-founded a social enterprise, where I now serve as a Non-Executive Board Member of the organisation.
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