Andrew Cortina

About Andrew Cortina

I am a high-performing senior sales director who excels at motivating others to achieve record sales numbers with almost 15 years of sales experience with Encore. At the core, I bring people together through collaboration with my Encore team and hotel partners to deliver impactful meetings and conventions by effectively executing event technology solutions to deliver our client’s message. My current role with Encore is senior sales director for the Palmer House and the Hilton Chicago. I am responsible for a cumulative annual budget attainment of $12MM, and have a team of six sales managers that are my direct reports. My success is based on my team’s performance and I create a tailored approach for each of my sales managers to increase revenue by creating a strategic roadmap to ensure we are on target to meet and exceed our financial targets. The roadmap that I customize for each of my sales managers consists of sales strategy alignment, quota achievement, account management, and best practices. I work to ensure sales and operations are in alignment with a proven history of achieving operational targets. My experience in operations management was acquired through collaboration with the Encore operations team to ensure we coordinate on hand equipment inventory vs. equipment rentals, scheduling for our exempt and non-exempt employees, strategize capex, controlling cost, and most importantly ensure that our onsite team is delivering superior customer service to our clients during event execution.Effective communication is key to my success and drive cross functional communication between Encore team members, our hotel partners, and clients. Through my communication I develop strong relationships with my stakeholders, analyzing and delivering financial reports, budget and forecast Encore revenue for both the Palmer House and Hilton Chicago. On a quarterly basis I lead a business review for our hotel partners to reinforce and maintain healthy relationships, providing a formal platform to share and discuss our mutual success, and to encourage two-way communication.

Experience

1. Senior Sales Director

   Encore

   Sep 2016 — Present · Chicago, IL, US

   Encore – Hilton Chicago and Palmer House• Manage $12MM in annual sales for Encore at the Hilton Chicago and Palmer House.• Scope of accountability includes: strategic planning, competitive analysis, market positioning, account expansion, staff hiring and development, building and maintaining client relationships.• Direct and inspire a team of six sales managers.• Manage revenue and performance goals for my sales team.• Established Sales Processes.• Collaborate with hotel partners to develop a strategic business plan.

Education

• Kendall College

  Associate of Arts and Sciences - AAS

  1999 — 2002

• Kendall College

  Bachelor of Arts - BA

  2002 — 2004

• Northern Illinois University

  Master of Business Administration - MBA

  2020 — 2022