Andrew Calderbank
Director of Global Planning & Insight - Customer Care @Entain
Liverpool, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Sep 2025 — Present
Director of Global Planning & Insight - Customer Care @Entain
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GB
EDUCATION
1994 — 1996
Wigan & Leigh Business College
Business Studies
SKILLS
Call CentersResource ManagementOperations ManagementProgram ManagementBusiness IntelligencePerformance ManagementService DeliveryForecastingProject PlanningCall CenterBusiness Process Outsourcing (Bpo)Business Process ImprovementBpoStakeholder ManagementTeam LeadershipBusiness TransformationContact CentersManagementOrganizational DevelopmentChange ManagementOutsourcingCustomer ExperienceMisHuman Resources
ABOUT ANDREW CALDERBANK
Experience entails all aspects of the following in retail, outsourcing and private equity over the last 27 years;Back Office OptimisationResource PlanningManagement InformationBusiness Process ReengineeringOperational ManagementOperational TransformationOperational TransitionRealisation of Benefit TrackingClient RelationsCustomer Insight Reporting
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