Andrew Burgess

WORK HISTORY

ABOUT ANDREW BURGESS

Greenhous are the largest privately owned dealer group in the UK, and supply thousands of vehicles each year to fleet customers nationwide.My position within Greenhous, is to assist customers with the supply of new Ford & Nissan product. My role as a National Fleet Sales Account Manager requires me to fulfil the following duties;Effectively Managing Existing Customers AccountsProspecting New CustomersEnsuring Customers are informed of important Industry/Manufacturers informationConstructing Tactical CampaignsMarketing Special OffersI am a highly motivated and pro-active individual, and I am always working closely with manufacturers and customers to out together tactical campaigns. I compare the sales process to a tunnel; prospects and special offers which are created at the start, must be worked thoroughly to ensure that vehicles are delivered at the end of the process. If customers aren\'t prospected or managed correctly, the whole process collapses.During my period of employment within the industry, I have developed the relevant skills required to ensure I can meet my customers high expectations.This can be a very challenging and demanding task, but ultimately customer service is crutial to repeat business, therefore every step must be taken to ensure the customer is satisfied.