Andrew Bobeck
Platform Specialist at Ingram Micro
- Role
- Platform Specialist at Ingram Micro
- Location
- Buffalo, NY, US
- LinkedIn followers
- 500 followers
Experience
Platform Specialist
May 2021 — Present · Williamsville, NY, US
Provide operational support to our sales team, vendor partners, and customersEnter and process sales orders and renewalsSecure pricing, SKU set up, and inventory managementReview and verify the accuracy of requests and transactions, then complete accordinglyMaintain records associated with the transaction and prepare related reports as neededHandle customer inquiries and resolve support issues with the customer, vendor, and associate team members to help deliver an outstanding customer experienceProvide order status, delivery/shipment dates, inventory/product availability, pricing/quotes, and other related questions.Serve as an advocate for the customer; problem-solving & helping them navigate through Ingram Micro to get an answer or resolutionSuggest and develop operational and process improvements to better serve our customers
Education
Bryant & Stratton College
Information Technology
2020 — 2021
Bryant & Stratton College
Certificate of Degree, Information
2020 — 2021
Medaille University
Bachelor of Science - BS, Sports Management
2012 — 2016
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