Andrew Barber
Head of Store Development and Maintenance @Costa Coffee
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WORK HISTORY
Head of Store Development and Maintenance @Costa Coffee
GB
Responsible for managing and delivering the Costa UK & I construction and maintenance programme covering new store openings, renewals, capital small projects and repairs & maintenance.
EDUCATION
London Metropolitan University
Bachelor's degree, Business, Management, Marketing, and Related Support Services
SKILLS
ABOUT ANDREW BARBER
Store development, construction and maintenance professional. A driven and agile leader who builds long-term relationships with a proven track record of leading teams across different situations, sectors and cultures - including core expertise in multi-format retail delivery across hospitality and telecoms. Results- focussed and pragmatic, I am an effective communicator, problem solver and risk manager.Key areas of expertise:• Relationships to results across business, investment and project cycle• Working in complex environments (including emerging markets)• Multiple Function and Sector Experience: retail, marketing, digital, operations, telecoms and financial services• Developing high performing teams by combining classic project management, agile and lean methodologies tailored to situation• Multiple stakeholder management – internal and external• Commercial awareness and business acumen• Translate strategic vision into project realityResults and outcomes:• Delivery of ~240 store refreshes and ~50 new store openings for Costa in 2024• Retail transformation tiered investment level – delivering a blend of standard, Special Projects and tiered refresh investments to drive customer reappraisal of Costa brand to improve customer frequency,transactions and sales• Management of annual maintenance programme across the UK equity estate including all PPM activities• Successful management and delivery of the EE Franchise Store Renewals and refit programme ~150stores nationally• Successfully launched Vodafone-branded pilot retail store in Kiev, Ukraine as part of Vodafone brand launch then managed implementation of subsequent 30 store roll-out across Ukraine• Programme managed over 50 retail store transformation deployment projects in Vodafone partner markets including: Iceland, Uganda, Zambia, Botswana, Guam and UAEKey words:Project planning and initiation, conflict resolution, budgeting, risk management, governance and reporting framework, change management, resource management, digital, integration management, resource planning and pipeline, quality assurance, retail marketing, design implementation, business transformation, new business development, retail operations, sales & marketing.
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