Andrew Aitken

About Andrew Aitken

Healthcare systems don’t have an equipment problem.they have an alignment problem. Clinical teams, financial leaders, and technology systems are often working toward the same goals, but without a unified strategy to connect outcomes, workflows, and cost. That’s where I focus. I work at the intersection of clinical practice, technology, and financial strategy, helping health systems transform beds, surfaces, and care environments into measurable clinical and economic outcomes. At LINET Americas, I lead the development of solution-based programs across some of the largest health systems in the U.S, with a focus on: • Reducing hospital-acquired conditions (HAPI, falls, complications) • Driving rental reduction and total cost of ownership improvements • Advancing smart bed and connected care strategies • Supporting workforce sustainability through better design and workflow alignment My work extends beyond products. I partner with executive stakeholders — including CNOs, COOs, and CFOs — to align clinical initiatives with financial performance and long-term system strategy. I also lead the development and deployment of the SOLVE methodology (Solution-Oriented LINET Value Enablement), helping transition healthcare sales and implementation teams from product-based conversations to outcome-driven engagement. I believe the future of healthcare is not more equipment,it’s integrated, data-driven solutions that improve outcomes, reduce burden on clinicians, and create measurable value across the system. If you’re focused on transforming care delivery, improving workforce sustainability, or advancing connected care environments, I’d welcome the conversation.

Experience

1. Director of Customer Solutions

   LINET

   Apr 2025 — Present

   Director of Customer Solutions | LINET AmericasLead development of solution-based programs across major U.S. health systems (CommonSpirit, CHS, SSM, LifePoint)Designed and deployed initiatives reducing rental costs and improving surface utilization through PSI and mattress strategyDriving integration of smart bed technologies (SafetyPort) into clinical and IT ecosystemsSpearheading SOLVE methodology to transition sales teams from product-based to outcome-driven engagementPartnering with executive stakeholders (CNO, COO, CFO) to align clinical outcomes with financial performance

Education

• Saddleback College

  Certificate, NR EMT P

  1988 — 1989

• University of Phoenix

  Bachelors of Science, Business Management; Biology

  2006 — 2008