Andres Mesa-Morales
Cloud Support Engineer at Brightspot
- Role
- Cloud Support Engineer at Brightspot
- Location
- Washington, DC, US
- LinkedIn followers
- 500 followers
About Andres Mesa-Morales
I like Linux and I like the_cloud
Experience
Cloud Support Engineer
May 2022 — Present · Reston, VA, US
Deploy, update, and maintain AWS and GCP resources running the brightspot cms application using infrastructure as code• Configure and maintain kubernetes clusters for customer cms environments • Monitor Datadog, Zabbix, Pingdom, and Graylog to monitor reliability, performance, and availability of resources• Investigate and remediate security incidents, such DDoS attacks and malicious traffic • Troubleshoot and configure tomcat, apache, mysql, solr, and docker containers in lower and production environments• Adjust security group rules, policies, IAM, and networking routes for users and applications• Respond to outages and incidents as a tier 2 engineer as part of an on call rotation• Solve infrastructure issues such as connection issues, resource limitations, networking, DNS, memory leaks, databases issues for production and lower environments • Assist with mysql data transfers, retention, and deletion• Support a large group of developers to diagnose and remediate customer issues with custom application configuration • Assist with end user support and training for LATAM customers
Education
William & Mary
Bachelor of Arts (B.A.), History
Skills
- Microsoft Office
- Print Management
- Editing
- Shipping
- Project Management
- Fiery Workflow Suite
- Spanish-English
- Freight
- Customer Service
- Ppa
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