Andres Guzman
Loan Servicing Specialist @Fairfield County Bank
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WORK HISTORY
Loan Servicing Specialist @Fairfield County Bank
Ridgefield, CT, US
Specializing in commercial loan portfolios with a focus on analytical accuracy, compliance, and operational efficiency. I leverage COCC, Insight, Encompass, and iDashboard to monitor portfolio performance, reconcile complex accounts, and streamline reporting processes that strengthen institutional reliability and client trust.
EDUCATION
CT State Naugatuck Valley
Business Administration AS
ABOUT ANDRES GUZMAN
Loan Servicing Specialist with strong experience in commercial and consumer banking, specializing in payment processing, loan sales, account reconciliation, investor reporting, and end-to-end servicing operations. Skilled in managing high-volume workflows with accuracy, including escrow analysis, payment research, and customer account maintenance, while ensuring compliance with internal policies and regulatory standards. Proficient in COCC, Encompass, Insight, and related banking platforms, with strong analytical ability, a proven track record of resolving complex servicing issues, and the capability to translate detailed financial data into clear, actionable information. Recognized for excellent communication, client service, and cross-team collaboration across lending, servicing, and operational departments.Bilingual in English and Spanish, with prior experience in residential | commercial real estate and a strong foundation in client service and financial operations.
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