Andres Delgado

About Andres Delgado

Extensive experience in training program management and learning and development within the technology sector, with a focus on operational accuracy, stakeholder collaboration, instructional design and change management. More than ten years of expertise managing end-to-end training processes, including scheduling, documentation, data analysis, and coordination with internal and external partners. Proficient in designing technical training programs for global teams, utilizing performance mapping, job task analysis, curriculum design, SME’s and audience-specific assessments. Knowledgeable in leveraging learning management platforms such as SharePoint, LMS and CMS systems and Excel-based trackers, and facilitating LMS migration projects involving complex learning paths. Seeking opportunities to develop innovative learning initiatives or manage comprehensive training operations that drive organizational success. Core Skills:Training Development | Content Management | Project Management | Cross-Team Collaboration | Global Communication | Leadership | Planning | Stakeholder Management | Process Development

Experience

1. Learning and Development Program Manager Instructional Designer

   Randstad Digital Americas

   Mar 2023 — Present

   Manage and assist with the design, development, and delivery of self-paced technical training for global Customer Support Engineer teams. • Led a team of 8 project managers to migrate 30+ learning paths to a new Learning Management System (LMS).• Create & manage a stakeholder map across large global organizations and collate a list of technical training requirements.• Create project plans, socialize plans, and implement plans in close partnership with the leadership team.• Create curriculum blueprints, detailed design documents, storyboards, and write assessments in close partnership with the SMEs.• Manage the effective execution of projects by managing the project\'s day-to-day activities.• Engage business leaders and learners in performance conversations using job task analysis, performance maps, and interview methodology.

Education

• Montana State University-Bozeman

  Bachelor of Arts - BA

Skills

• Software Documentation
• Program Management
• Enterprise Software
• Cloud Computing
• Microsoft Technologies
• Agile Project Management
• Saas
• Powershell
• Instructional Design
• Software Project Management
• Training
• Sharepoint
• Crm
• Business Intelligence
• Business Analysis