Andres Soca

Sales Representative @Verizon Wireless World

New Milford, NJ, US

Guide customers through account activation, device setup, data transfers, and service upgrades while consulting on product features and plan options to drive purchasing decisions and increase upsell success- Create an engaging retail environment by aligning sales presentations with customer priorities, leading to improved customer satisfaction and increased purchasing rates for accessories and services- Execute the full sales cycle from initiative engagement to identifying customer needs in presenting value-added wireless solutions that enhance customer device connectivity and daily usage- Work in partnership with team members and leadership to troubleshoot service issues, recommend tech-based solutions, and maintain product knowledge across all Verizon offerings, including 5G devices, plans, and smart home tech