Andres Laverde
Onboarding Specialist @ Squire
- Role
- Bilingual Onboarding Specialist at SQUIRE
- Location
- East Providence, RI, US
- LinkedIn followers
- 500 followers
Experience
Bilingual Onboarding Specialist
May 2025 — Present
Serve as the primary point of contact for new clients during onboarding processGuide barbershops through setup, configuration, and best practices within Squire by conducting virtual onboarding sessions and product walkthroughs with ownerMaintain clear and consistent communication throughout the onboarding processCollaborate with Sales, Support, and Customer Success teams to ensure client satisfactionTrack onboarding progress and maintain detailed client recordsIdentify opportunities for improvement: during onboarding lifecycle capture make note of potential gaps and areas for improvement to bring to leadership.Assisted in various pilot programs for new features and tech stack
Education
University of Illinois Urbana-Champaign
Bachelor of Science (BS), Sport Management
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