Andres A. Gutierrez
SAFe Agile Delivery Leader l Generative AI Advocate l Driving Scalable Digital Transformation with Innovations & Efficiency
- Role
- Sr Program Manager, Client Delivery & Transformation at Cognizant
- Location
- Boca Raton, FL, US
- LinkedIn followers
- 500 followers
About Andres A. Gutierrez
With over 13 years of experience, I specialize in leading large-scale digital transformation initiatives, focusing on agile delivery, product management, and customer experience. At Cognizant, I drive program execution and technical solutions for high-profile SaaS and consumer goods clients, enabling seamless digital transitions through strategic roadmaps and innovative solutions. My work emphasizes collaboration across stakeholders, delivering measurable improvements in customer engagement and operational efficiency. Below are some key achievements from my previous roles: AI Innovation Leadership: Led the pilot and execution of a Generative AI tool to enhance Agile story and acceptance criteria quality, improving delivery consistency and team productivity. Enterprise Rebranding Execution: Directed the successful rebranding of customer communications from AT & T to DirecTV across billing, payments, and collections, ensuring seamless transition and customer clarity. Strategic Architecture Simplification: Delivered efficient architecture solutions that minimized development complexity, enabling faster deployment and reduced resource overhead. Nationwide Same-Day Delivery Rollout: Managed the launch of Same-Day Delivery across 800+ retail stores, increasing bottom-line sales by 27% and enhancing customer satisfaction. SAP System Migration for Subscription Model: Spearheaded the migration of Citrix Networking products from SAP ECC to SAP Hybris, supporting the company’s shift from perpetual licensing to a subscription-based model. Certifications: Executive Certificate in Project Management (CAPM) Citrix Certified Sales Professional (CCSP) Certified Scrum Product Owner (CSPO) Certified Scrum Master (CSM) Certified SAFe Product Owner/Product Manager (POPM) Certified SAFe Scrum Master (SSM) Certified SAFe Practitioner (SP) Gen AI Fundamentals Competencies: Generative AI, SaaS Consulting, Retail Digital Transformation, Project/Program Management, Agile Mindset, Lean thinking, Business analytics, Data Presentation, Mobile Development, Product Roadmap, Relationship Management, Data Analytics, and Business Development, GTM, Agile Methodologies, Market Research
Experience
Sr Program Manager, Client Delivery & Transformation
Jan 2024 — Present · Fort Lauderdale, FL, US
Education
Syracuse University - Martin J. Whitman School of Management
Masters in Business Administration
2018 — 2019
Florida Atlantic University - College of Business
Bachelor of Business Administration (B.B.A.)
2012 — 2016
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