Andre Morrall

About Andre Morrall

I\'m a Systems Administrator with 10 years of experience supporting large-scale Windows environments, with a career that has grown from endpoint and desktop administration into server, virtualization, and cloud-adjacent infrastructure. I\'ve led significant infrastructure projects, including a ground-up rebuild of our organization\'s VDI environment, and serve as its primary technical owner today. My work spans the full Microsoft 365 admin stack — Intune, Entra ID, Exchange Online, and Teams — alongside VMware vCenter, server administration, and CyberArk privileged access management. I\'m a generalist who has grown into infrastructure — someone who understands the endpoint side just as well as the server and virtualization layers above it.

Experience

1. Systems Administrator

   Corgan

   Dec 2021 — Present · Dallas, TX, US

   Led a full ground-up rebuild of the organization\'s Omnissa Horizon VDI environment — provisioning a new ESXi host, deploying VCSA with SSO, building datacenter and cluster architecture, configuring Horizon with Instant Clones, True SSO, and App Volumes, and deploying 2 Connection Servers, 2 App Volume Servers, 2 Enrollment Servers, and 2 UAGs. Later migrated 3 ESXi hosts to the new vCenter and packaged the Horizon Agent and Client via SCCM• Administer VMware vCenter including VM provisioning, host and cluster management, resource pools, and vSphere networking (port groups, vSwitches, VLANs)• Administer Entra ID including user and group management, license assignment, and conditional access policy maintenance• Manage Intune device enrollment, compliance policies, and app deployment for Windows endpoints• Administer Exchange Online mailbox management and Teams admin policies, including 150+ MTR devices• Developed PowerShell to automate weekly Teams background image updates across 150+ MTR systems and automated Exchange Online room resource creation• Support CyberArk PAM administration including safe onboarding, password rotation, user permissions, and break-glass access• Support Zerto DR operations including VPG configuration and replication monitoring• Perform physical server patching via Dell OpenManage and backup operations via Veeam

Education

• Southern Methodist University

  Certificate, Full Stack Web Development

  2019 — 2020

• Virginia College

  Associate of Applied Science (A.S.)

Skills

• Routers
• Hardware Support
• Help Desk Support
• Customer Service
• Software Installation
• Software Documentation
• Software Deployment
• Technical Support
• Operating Systems
• Remote User Support
• Vmware
• Bomgar
• Antivirus
• Remedy Ticketing System
• Dell Computers
• Remote Troubleshooting
• Troubleshooting
• Workstations
• Dhcp
• Wireless Networking
• Printers
• Testing
• Netop
• Call Centers
• Ip
• Network Engineering
• Computer Hardware
• Electronics
• Computer Repair
• Virus Removal
• Wdm
• Technical Training
• Procedural Documentation
• Dns
• Cisco Routers
• Security
• System Deployment
• Switches
• Windows 7
• Lan-Wan