Andreia Rosa

Global Head of Talent Acquisition & Culture @Afiniti

Oxfordshire, GB

At Afiniti, we’re transforming the contact center industry with innovative AI that enhances customer lifetime value and operational efficiency - trusted by some of the world’s leading consumer brands.As Head of Talent Acquisition & Culture, I’m responsible for building the high-performing teams and culture that enable transformation.What I focus on- Strategic Hiring: Lead global talent acquisition to identify and attract the brilliant minds behind our AI solutions - from engineering to go-to-market- Employer Branding: Amplify Afiniti’s unique value proposition as a workplace where innovation, impact, and inclusion thrive- Culture Stewardship: Shape and scale a culture that’s aligned with both our people and our purpose -agile, accountable, and deeply human- Employee Engagement: Ensuring our colleagues feel connected to Afiniti’s mission and vision from day one, and stay engaged throughout their journey- Employee Recognition: Create meaningful, consistent ways to celebrate individual and team contributions - reinforcing what great performance and aligned values look like- DEI Integration: Champion equitable hiring and inclusive culture-building, aligned with the diverse global communities we serve.Why it matters:Afiniti’s vision is to lead the contact centre industry by delivering innovative AI solutions that uniquely enhance customer lifetime value and operational efficiency, earning us the trust of leading consumer companies worldwide.Behind that vision is people - and my role is to ensure we hire, support, and grow them in a culture that inspires trust, fuels performance, and scales with integrity.