Andrei Bantiuc
Sr. Customer Service Executive, Global Operations - International Operations
- Role
- Sr Customer Service Executive, Global Operations International Operations at Tata Communications
- Location
- Walnut Creek, CA, US
- LinkedIn followers
- 500 followers
About Andrei Bantiuc
Sr. Customer Service Executive with a focus on international operations across network…
Experience
Sr Customer Service Executive, Global Operations International Operations
May 2025 — Present · Santa Clara, CA, US
Network Operations | Maintenance | SD-WAN | MPLS | CloudInstall routers, switches, and optical devices.Ensure proper fiber optic and cabling installations following design specifications.Perform software/firmware upgrades on hardware.Use testing tools (OTDRs, spectrum analyzers, light meters) for validation and troubleshooting.Conduct Bit Error Rate Testing (BERT) and latency checks.Diagnose issues at the physical layer, ensuring signal integrity and performance.Maintain documentation of configurations, testing, and resolutions.Generate reports and provide technical feedback for product/process improvement.
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