Andre Hood
Co-founder @ Phase2 | Focusing on Client Relationships & Customer Success
- Role
- Co-founder & Vice President, Client Advocacy at Phase2
- Location
- Arlington, VA, US
- LinkedIn followers
- 500 followers
About Andre Hood
I diagnose organizational challenges, apply analysis techniques, and mobilize experts to arrive at solutions. My expertise in new business development and client relationship management has positioned me well to build and cultivate relationships.My specialty is bridging the gap between technical and non-technical users and laying out a roadmap for long-term success.
Experience
Co-founder & Vice President, Client Advocacy
Oct 2001 — Present
I build and solidify relationships between Phase2\'s team of strategists, architects, designers and builders and our diverse portfolio of customers. In this role, I am responsible for deepening relational engagement with our clients by turning active listening about individual, department, and organization plans into action for our customers\' success. Internally, I help to represent our clients\' voices to Phase2\'s sales, marketing, project teams, and executive leadership. For our clients, I act as a consistent resource and confidant, and a key leader to activate changes, expansion, and opportunities for improvement.
Education
Bowie State University
M.B.A., Business Administration
University of Maryland Baltimore County
B.S., Information Systems Management
Skills
- Cms
- Software Development
- Online Marketing
- Account Management
- Digital Strategy
- Business Development
- Strategic Partnerships
- Google Analytics
- Drupal
- Web Analytics
- E-Commerce
- Content Management
- Online Advertising
- Information Architecture
- New Business Development
- Social Media Marketing
- User Experience
- Mobile Applications
- Digital Media
- SEO
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