Andrea Sparks

About Andrea Sparks

As a seasoned professional with over a decade of experience in the financial services sector, I have honed my skills as a Strategic Operations and Program Leader, specializing in driving PMO methodologies, cross-functional execution, and executive alignment. My career has been marked by my ability to successfully deliver complex, high-priority projects through strategic execution and effective program management.In my role as Manager of Project Management at Capital One, I leverage my extensive expertise to ensure the successful delivery of projects in dynamic environments. My previous positions at Discover Financial Services and JPMChase have equipped me with a robust understanding of project and program management, and I have consistently demonstrated my capability to design and implement effective project plans.I hold certifications in project and change management, and I am currently pursuing my Project Management Professional (PMP) certification to further enhance my skills. This globally recognized certification underscores my commitment to excellence in project management and adherence to industry best practices.Throughout my career, I have excelled in fostering cross-functional collaborations, optimizing project delivery, and aligning initiatives with organizational objectives. My strengths lie in effective communication, stakeholder management, and empowering teams to achieve their full potential. I am adept at building strong relationships, championing governance, ensuring fiscal accountability, and making impactful decisions that drive value-based outcomes and operational efficiency.One of my notable achievements includes establishing and leading a training department from inception, developing programs that integrated analytics, strategy, call center performance metrics, and go-to-market readiness. I have designed scalable training materials and workforce management models, ensuring operational excellence.I thrive in dynamic environments, anticipating challenges, and accelerating organizational performance through innovation, discipline, and strong leadership. My mission is to be a trusted partner who fosters innovation and ensures the success of strategic initiatives that drive business growth.

Experience

1. Manager of Project Managers

   Capital One

   Jan 2026 — Present

   Lead a team of program and project managers overseeing strategic initiatives across revenue-generating functions. Act as a bridge between product, platform, and leadership teams to drive alignment with corporate objectives.• Leading moderate to large complex projects and programs by providing strategic direction to projects, peers, and direct reports• Designing, developing, and managing project plans in a complex dynamic environment, revising needs to meet changing requirements• Ensuring projects are being documented appropriately to mitigate risk and to be delivered on time.• Leveraging problem solving and influencing skills to ensure project plans deliver on intent• Partnering cross-functionally with project customers to provide strategic and tactical thought partnership to effectively drive project delivery• Building relationships and collaborating with key stakeholders to ensure delivery of commitments• Exhibit outstanding influencing skills to effectively drive project / program efforts• Demonstrate a proven track record of excellent project management, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment• Display a passion for coaching and developing a team of associates through their leadership style• Have excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company to manage, inform and influence outcomes

Education

• University of Phoenix

  Associate's degree, Business Management

  2009 — 2011

• University of Phoenix

  Bachelor's Degree, Business Administration and Management, General

  2011 — 2013

Skills

• Credit Cards
• Time Management
• Interviewing
• Portfolio Management
• Loans
• Process Improvement
• Banking
• Risk Management
• Credit
• Performance Management
• Strategic Planning
• Management
• Interviews
• Mortgage Banking
• Training
• Coaching
• Mortgage Lending
• Call Centers
• Leadership
• Business Process Improvement
• Team Leadership
• Finance