Andrea South

About Andrea South

Hi, I’m Andrea South—a dedicated Learning & Development Leader, Instructional Design Specialist, and Customer Success Expert with over a decade of experience in crafting impactful learning solutions, enhancing team performance, and driving organizational growth. I am passionate about designing innovative curriculums and e-learning experiences, focusing on creating personalized, engaging, and results-driven training that fosters continuous improvement. What I Do Learning & Development Transformation: I develop and implement high-quality training programs that boost productivity and support organizational success. Instructional Design Mastery: I create engaging, interactive lessons and assessments that cater to diverse learning styles and ensure measurable outcomes. 🤝 Customer Success & Collaboration: I build strong relationships with stakeholders to ensure smooth communication, manage expectations, and deliver exceptional service. Career Highlights Mentorship & Training: Over the years, I have successfully mentored and onboarded 5+ new trainers, delivering impactful training in curriculum design, and tech tools such as Canvas and IXL, resulting in a 90% learner performance improvement. Content Creation: I’ve created over 200 lessons, 28 pacing guides, and 100+ assessments, along with designing comprehensive curricula that align with state education standards. Leadership & Team Integration: Managed and onboarded 10+ employees, ensuring a smooth integration into the team and optimizing their potential to drive performance. Event Management: As Children’s Ministry Director, I organized and executed Vacation Bible School, managing a $5K budget, 75+ volunteers, and impacting 100+ children. Professional Development: Delivered over 20+ training sessions on curriculum updates, LMS tools, and innovative teaching strategies to help staff and educators excel. Operational Excellence: Resolved complex scheduling conflicts, streamlined production processes, and implemented creative solutions to enhance efficiency and eliminate delays. Why Work With Me? I’m deeply committed to creating learning experiences that inspire and drive growth for individuals and teams. I integrate cutting-edge technology into the learning process to enhance engagement and maximize performance. I pride myself on being a collaborative leader, building inclusive, diverse teams that achieve outstanding results.

Experience

1. Training Development

   HII

   Aug 2022 — Present · Newport News, VA, US

   Developed and facilitated training programs on forecasting techniques, enabling teams to improve decision-making and operational planning.*Designed instructional materials and workshops to educate staff on advanced tracking and inventory systems, supporting process optimization and continuous improvement initiatives.*Provided coaching and training to production staff on conflict resolution and scheduling best practices, ensuring smooth operations and minimal disruptions.*Led process improvement training to streamline workflows, enhance efficiency, and reduce delays, contributing to higher-quality output and on-time project completion.*Utilized data-driven insights to develop training strategies focused on resource optimization, helping teams improve production output while minimizing waste.

Education

• Old Dominion University

  Bachelor of Education - BEd

  2006 — 2009

• William & Mary

  Master's degree

  2012 — 2016