Andreas Jenzer
Director | Salesforce Architecture & Enterprise CRM Transformation | Capgemini
- Role
- Director, Salesforce Architecture & Crm Transformation at Capgemini
- Location
- Bozeman, MT, US
- LinkedIn followers
- 500 followers
About Andreas Jenzer
I lead enterprise Salesforce architecture, owning strategy through delivery and partnering with program leaders to drive measurable outcomes. With roots in SAP, technology leadership, and global product management, I bring a cross-functional lens to CRM transformation. I specialize in multi-cloud Salesforce and AI-powered CRM innovation to unlock efficiency and growth. Based in Montana, often on a bike or skis when offline.
Experience
Director, Salesforce Architecture & Crm Transformation
Nov 2021 — Present · US
I lead enterprise Salesforce architecture across multi-million-dollar programs, managing a team of architects and driving strategy through delivery. Engagements span B2B and B2C domains, with solutions built on Sales, Service, Marketing, Manufacturing Cloud, Data Cloud, and CRM Analytics. Helping clients shape their AI journey, I identify high-value use cases, implement Agentforce to showcase the art of the possible, and guide execution from concept to impact. I also chair the Architecture Review Board on behalf of my client, ensuring architectural integrity and alignment across workstreams.
Education
Swiss Technical College Winterthur
Graduate Engineer in Information Technology
1998
Berne University of Applied Sciences
Executive Master in Service Management
2004
BBZ Academy
Federal VET Diploma, Electrical Engineering
1994
Skills
- Enterprise Architecture
- IT Strategy
- Cloud Computing
- Enterprise Software
- IT Service Management
- Outsourcing
- Pre-Sales
- Strategy
- Communication
- IT Management
- IT Outsourcing
- Sap
- System Architecture
- Business Intelligence
- Solution Architecture
- Integration
- Service Delivery
- Professional Services
- Infrastructure
- IT Operations
- IT Transformation
- Leadership
- Saas
- Consulting
- Architecture
- Business Development
- Hp
- Information Technology
- Data Center
- Storage
- Itil
- Virtualization
- High Availability
- Soa
- Disaster Recovery
- Architectures
- Management
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