Andreas Üffing
Sr Customer Care Manager, Central Europe @Thermo Fisher Scientific
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WORK HISTORY
Sr Customer Care Manager, Central Europe @Thermo Fisher Scientific
Further expanded responsibilities by integrating the Czechia and Slovakia Customer Care team into the Central Europe Customer Care organization. This team had previously operated outside the global structure, and I led the full transition into the Global Customer Care organization, strengthening cross-regional collaboration, ensuring consistent service levels across Central Europe, and supporting our strategy of harmonization and operational excellence across all regions.
EDUCATION
FOM University of Applied Sciences for Economics and Management
Office Manager (IHK), International Office Manager
Berufskolleg Wesel
Fachabitur Wirtschaft und Verwaltung
FOM University of Applied Sciences for Economics and Management
Office Manager IHK
Oxoid Deutschland GmbH
Duale Ausbildung zum Gross- und Aussenhandelskfm.
ABOUT ANDREAS ÜFFING
I am an authentic and pragmatic leader with over 20 years of experience in Customer Service, Sales Operations, Pricing, Supply Chain, and Distribution within the diagnostics and life sciences industry.With a clear vision and strong strategic mindset, I build highly engaged, customer-focused, and process-driven teams that deliver measurable results and sustainable growth.I believe in cross-functional collaboration, open communication, and a “we can do it” attitude to drive transformation and long-term partnerships. I’m passionate about enabling people and organizations to grow — beyond silos and always with the customer at the center.
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