Andrea Lewis
Analyst | Cybersecurity | Information Security | Incident Management
- Role
- Real Time Command Center Analyst at Best Buy
- Location
- Minneapolis, MN, US
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
About Andrea Lewis
Analytics professional with experience supporting multiple internal and 3rd party contact…
Experience
Real Time Command Center Analyst
Apr 2016 — Present · Richfield, MN, US
Education
Capella University
Bachelor’s Degree
Minneapolis Business College
Associate in Applied Science Degree: Computer Applications/Programming
Skills
- Team Leadership
- Leadership
- Cross-Team Collaboration
- Call Centers
- Real Time Monitoring
- Customer Experience
- Data Analysis
- Call Center
- Retail
- Icm
- Customer Retention
- Customer Service
- Customer Satisfaction
- Sharepoint
- Multi-Channel Retail
- Outlook
- Cross-Functional Team Leadership
- Process Flow Documentation
- Troubleshooting
- Networking
- Microsoft Office
- Avaya
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