Andrea Fenel

Social Media Channel Lead @HSBC

London, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Mar 2019 — Present

Social Media Channel Lead @HSBC

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Social Media Channel Lead at Digital Hub, including brands as HSBC, First Direct and M&S Bank - Developing Social Media Strategy: Responsible for formulating and implementing first Paid Social channel strategy for the UK market, resulting in an uplift in traffic,brand awareness as well as rise in product applications by 200% through Social channels and contributing to overall revenue targets- People and stakeholder management: Managing internal Social Media team, responsible for daily work flow of Paid Media agency and Social Media platforms. Reporting and communicating performance to senior stakeholders. Collaborating cross - department with Brand, Product and Tech teams to ensure optimal campaign delivery- Driving measurement and data projects: Collaborating with DMP and CRM -data teams to ensure best practice in terms of audience targeting tactics and insights. Responsible for driving data privacy/regulatory projects for the channel- Channel innovation & Creative execution: Creating test and learn channel roadmap; Introducing TikTok/Instagram to the marketing mix, working with legal and governance teams to risk approve new channels and content initiatives. Educating wider marketing team by providing relevant tools and coaching on creative content and ad solutions. Developing Social media creative playbook together with agencies used across markets globally. Setting way of working with Influencers/creators.

EDUCATION

2010 — 2010

LIUC - Università Cattaneo

International business, Italian

2008 — 2011

Kristianstad University

Bachelor of Science (BSc), International Business

2012 — 2014

University of Gothenburg

Master of Science (MSc), Marketing and Consumption

2011 — 2011

Lund University

Italian Language and Literature

SKILLS

TeamworkRetailGoogle AnalyticsAdobe AnalyticsSocial Media MeasurementBusiness StrategyRecruitingTeam LeadershipE-CommerceMarketing CommunicationsFinnish LanguageSocial Media MarketingProject ManagementEvent PlanningCustomer Loyalty ManagementEnglishConsumer InsightAnalysisPaymentsProduct ManagementSocial MediaCustomer ServiceMarketingOnline ConversionDigital MarketingConsumer BehaviourMicrosoft OfficeSales

ABOUT ANDREA FENEL

A driven marketing professional with +10years experience Digital Marketing and Social…

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Andrea Fenel — Social Media Channel Lead at HSBC in London, GB | Unifers